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The Emotionally Intelligent Workplace: How to Select For, Measure, and Improve Emotional Intelligence in Individuals, Groups free book download

2009-03-31T09:56:00.000-07:00

Hardcover: 384 pages
Publisher: Jossey-Bass; 1 edition (June 18, 2001)
Language: English
ISBN-10: 0787956902

How does emotional intelligence as a competency go beyond the individual to become something a group or entire organization can build and utilize collectively? Written primarily by members of the Consortium for Research on Emotional Intelligence in Organizations, founded by recognized EI experts Daniel Goleman and Cary Cherniss, this groundbreaking compendium examines the conceptual and strategic issues involved in defining, measuring and promoting emotional intelligence in organizations. The book’s contributing authors share fifteen models that have been field-tested and empirically validated in existing organizations. They also detail twenty-two guidelines for promoting emotional intelligence and outline a variety of measurement strategies for assessing emotional and social competence in organizations.

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Personality and Intelligence at Work free career book download

2009-03-31T09:55:00.000-07:00

Paperback: 416 pages
Publisher: Psychology Press; 1 edition (April 11, 2008)
Language: English
ISBN-10: 1841695866

Personality and Intelligence at Work examines the increasingly controversial role of individual differences in predicting and determining behaviour at work. It combines approaches from organizational psychology and personality theory to critically examine the physical, psychological and psycho-analytic aspects of individual differences, and how they impact on the world of work.

Topics covered include the role of IQ at work as the best predictor of success, but also the importance of increasingly recognized social intelligences such as emotional intelligence (EQ). The significance of personality traits and the impact of temperaments on work performance are also examined, and the methods used to assess work behaviour and potential are reviewed. Psychological tests, which measure personality traits, are questioned as accurate predictors of behaviour at work, alongside other factors such as job satisfaction, productivity, absenteeism and turnover.

This new, thoroughly revised and updated edition of Personality at Work provides a comprehensive review of the relevant literature from psychology, sociology and management science. It will be of interest to students of organizational psychology and business and management studies, as well as HR professionals.

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Personality and Intelligence at Work free career book download

2009-03-31T09:54:00.000-07:00

Paperback: 416 pages
Publisher: Psychology Press; 1 edition (April 11, 2008)
Language: English
ISBN-10: 1841695866

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Winning The Interview Game: Everything You Need To Know To Land The Job free career book download

2009-03-31T09:52:00.000-07:00

ISBN: 0814472796
Author: ALAN H. NIERENBERG
Publisher: AMACOM
Publication Date: 2005-04-26

Fort Worth Star Telegram
“A must-read for interviewers and job-seekers alike.”

Todayâ€™s Black Woman
“A valuable secret weapon in any job seekersâ€™ quest for employment.”

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Smart Questions: Learn to Ask the Right Questions for Powerful Results free career book download

2009-03-31T09:51:00.002-07:00

Hardcover: 320 pages
Publisher: Jossey-Bass (April 5, 2004)
Language: English
ISBN-10: 0787971375

Smart Questions offers an entirely new framework for creating solutions. Drawn from the authors’ many years of research and field experience, the Smart Questions Approach reveals how the leading creators of solutions in almost every profession and walk of lifeâ€”including business, government, education, and even in familiesâ€”think and approach their assignments. The authorâ€™s holistic thinking approach shows how to use three â€œfoundationâ€� questionsâ€”focusing on uniqueness, purposeful information, and systemsâ€”which must be explored for every problem. These three questions, an essential starting point for exploring problems, in turn lead to other key questions that will ultimately create effective solutions.

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The Unofficial Guide to Managing Rental Property free book download

2009-03-31T09:51:00.001-07:00

Paperback: 455 pages
Publisher: Wiley (January 28, 2005)
Language: English
ISBN-10: 0764578189

All the savvy advice and insider guidance needed to maximize ROI

According to the latest data from the U.S. Census Bureau and the U.S. Department of Commerce, 92 percent of the nationâ€™s rental properties are owned by individual investors. These investors oversee billions of dollars worth of real estate every year. Now, The Unofficial Guide to Managing Rental Property will help these investorsâ€“most of them first-time landlords with properties of fewer than four unitsâ€“to manage and profit from their new investments. Featuring sample forms and letters, and packed with valuable tips, this easy-to-follow guide comprehensively covers how to:

Find and finance great rental property and calculate rent and profit
Invest in rehabbing a property
Legally set rental criteria
Write legal, effective ads; interview and screen applicants to ensure responsible tenants
Find good tax advice and keep on top of new government regulations
Successfully evict delinquent tenants, collect damages, and keep the property intact

Melissa Prandi, MPM (San Rafael, CA), has been managing residential rental properties for over 22 years. She is the owner of Prandi Property Management, Inc. She is a past national president for the National Association of Residential Property Managers. Prandi has written and conducts several workshops specifically for property managers and is often called upon to be one of the featured instructors at the annual National Convention of NARPM, as well as a key advisor for the organizationâ€™s leadership-training symposium.

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Work This Way free career book download

2009-03-31T09:50:00.001-07:00

Paperback: 224 pages
Publisher: Capstone Publishing Ltd (January 1, 1998)
ISBN-10: 1900961563

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2500 Keywords to Get You Hired free book download

2009-03-31T09:48:00.000-07:00

Paperback: 224 pages
Publisher: McGraw-Hill; 1 edition (December 19, 2002)
Language: English
ISBN-10: 0071406735

Endorsed by the Professional Association of Resume Writers

Now that 70 percent of job searches are conducted online, and resumes are processed by computers programmed to scan for keywords, knowing the right keywordsÂÂor buzzwords associated with a profession, industry, or job functionÂÂand how to use them effectively has never been a more critical job-search skill.

The most comprehensive reference of its kind, this powerful resume-writing resource gives readers instant access to 2,500 indispensable keywords germane to 300 careers in nine employment categoriesÂÂfrom business, the law, and health care, to the arts, education and mediaÂÂand shows how to use them effectively.

In 2,500 Keywords to Get You Hired, readers will find:

Keywords for hundreds of individual careers
A complete listing of critical keywords for each career
Boxed examples demonstrating how keywords can be deployed strategically in a resume
Sample resumes incorporating keywords

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The Enthusiastic Employee: How Companies Profit by Giving Workers What They Want free book download

2009-03-31T09:44:00.000-07:00

Hardcover: 400 pages
Publisher: Wharton School Publishing (January 20, 2005)
Language: English
ISBN-10: 0131423304

The Enthusiastic Employee: How Companies Profit by Giving Workers What They Want
By: David Sirota, Louis A. Mischkind, and Michael Irwin Meltzer
Publisher: Wharton School Publishing
Pub Date: January 2005

Employee enthusiasm can be an invaluable asset to a business, but 90% percent of employees become indifferent to their workplace over time, says this trio of management experts. How do they know? Theyâ€™ve surveyed over four million workers in 89 countries over the past 30 years to find out (although conclusions in the book are drawn from research conducted between 1993 and 2003). So, what are the lucky ten percent of companies doing right? Theyâ€™re meeting the three goals that the vast majority of employees desire at work: equity, achievement and camaraderie. And those goals go for all workers, whether theyâ€™re baby boomers, Gen X, Gen Y, or Gen D (digital). While explaining just what those terms mean, the authors provide plenty of examples of management doing things right: Former Alcoa CEO Paul Oâ€™Neill (later became the U.S. Secretary of the Treasury) met with hourly workers in the plant and gave them his home number so that they could call him if there were safety problems. Nordstromâ€™s employee handbook has one rule: â€œUse your good judgment in all situations.â€� Now thereâ€™s an organization that respects its workers. Numerous quotations from employees surveyed keep things brisk and absorbing. Bottom line: pure good sense on how to keep employees happy and productive

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2009-03-31T01:06:00.000-07:00

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